FAQs

How long does shipping take?

After orders are processed, if it is an in stock item expect it in 3 to 7 business days or 10 to 14 during high volume periods. 

If item is 'Kustom' or PreOrder, please expect it in 2 to 4 weeks or 3 to 5 weeks during high volumes periods. 

Can I return or exchange an item?

ALL SALES ARE FINAL!

NO Refunds! NO Exchanges! NO Returns!

*However, in the rare case of you receiving a faulty, damaged, or missing item, KLOSET KREDIT request are allowed within 3 days from date of purchase, including weekends. 

What if order says delivered but I haven't received it?

PLEASE! Make sure you enter shipping and contact information correctly.

As, Khaotic Kloset will not be held responsible for lost or stolen packages. 

Please contact shipping carrier to file a claim. 

There will be no refunds given or replacements sent out in lieu of. 

What if I wear different size bottom/top?

We are unable to mix and match size quantities in products sold as sets. 

What if I want a size/color/item option that's not listed?

Please send us an email at, customerservice@khaotickloset.com and we will be more than happy to assist with any additional option or ideas.